Customer Returned Artist ABM36 Natural Travel Tenor Acoustic Bass w/ EQ
Customer Returned
$297
By popular demand, our Artist Grungemaster has undergone a transformation: introducing our Grungemaster Baritone! The Grungemaster is one of our most popular models, and due to fantastic customer feedback and a huge amount of interest, we are proud to introduce the slightly-altered Baritone version!
With the same Poplar body, Canadian Maple Neck and Eco-Rosewood Fretboard, this model of course features a longer, 27" scale-length and new Dot inlays on the fretboard. We’ve chosen our very popular Bullbucker pickups for this guitar, and their broad, throaty response is perfect for lower frequencies. We’ve also altered the controls and control plate, and we’ve equipped a black pickguard to match the darker aesthetic of this gorgeous new Baritone model.
The GM1BARI features a Chrome Stop-Bar Tailpiece, and the Bullbuckers are chrome-covered with the vintage-style machine heads completing the look. The longer scale length and sturdy construction make these guitars perfect for lower tunings, and Baritones are very popular for heavier genres. Plug in your favourite chorus pedal for those classic Robert Smith tones or crank your amp to max if you’re more of a Petrucci fan, the GM1BARI covers a lot of ground!
The GM1BARI comes strung with 11-56 gauge strings and set up for B Standard. If you’d like to use thicker strings, you may need to adjust the nut. The guitar features a dual-action truss rod and the adjustable bridge and saddles ensure this guitar can be easily set up for various low tunings. We also have resources on our site to help you with this, just reach out if you need any assistance!
Body
Body Material: Poplar
Body Finish: Black
Body Paint: Polyurethane
Body Construction: Solid
Neck
Neck Material: Canadian Maple
Neck Construction: One Piece
Neck Joint: Bolt-On
Neck Finish: Satin
Neck Shape: 22mm C Profile
Scale Length: 686mm / 27"
Fretboard Material: Eco-Rosewood
Fretboard Radius: 305mm
Number of Frets: 21
Fret Material: 25% Nickel
Fret Size: Medium Jumbo
Nut Material: Bone
Nut Width: 43mm
Position Inlays: Pearloid Fret Dots
Binding: N/A
Side Dots: White
Truss Rod: Dual Action 2-Way
Electronics
Bridge Pickup: Artist Bullbucker Humbucker
Middle Pickup: N/A
Neck Pickup: Artist Bullbucker Humbucker
Switching: 3-Way Switch
Configuration: HH
Special Electronics: N/A
Hardware
Bridge: Tune-o-matic
Hardware Finish: Chrome
Machine Heads: Vintage Style
Pickguard: 3-Ply Black
Miscellaneous/Special Features
Strings: 11-56
Weight: 3-3.5kg / 6.5-7.5lbs
Accessories
Included Accessories: Instrument Cable, Truss Rod Adjustment Key, Bridge Adjustment Key, Picks
Optional Hard Cases: REC300RC, REC350BK, REC350FTB
Optional Bags: HGBAGST, BAGST
(17715)
Artist GM1BARI Baritone Electric Guitar w/ Bullbuc
By: Alan Payton on 14 September 2024Great Product at the Right Price, and Very Fast Processing and Delivery
Artist Guitars Response
Thanks for your review! We are always here if you have any questions.
Great Baritone Guitar
By: Kieran steele on 12 September 2024This guitar feels and sounds great to play, the quality felt close to a $1000 dollar guitar I own. Very happy with this product for the price!
Artist Guitars Response
We appreciate the time you have taken to write a review. Thank you.
A good baritone
By: Robert Conway on 11 September 2024This is a good electric baritone guitar at a great price. Everything works well - the controls, pickups, switching slider - the frets and neck are good. Very happy with this purchase at $299.
Artist Guitars Response
We appreciate you taking the time to leave us a review. Thank you for the positive rating!
Awesome for the price!
By: Daniel on 10 September 2024This little beauty of a baritone is perfect for a budget guitar when you want something that extends to the lower range. It's wonderfully made and looks very sleek! Comes with fairly light gauge strings that are very easy to play, but do lack some low end oomph. Easily remedied by chucking on some heavier gauge strings. Just all round fantastic for the price!
Artist Guitars Response
We appreciate you taking the time to leave us a review. Thank you for the positive rating!
Damn Near Perfect
By: James on 4 September 2024There's no doubt this has the usual Artist guitar quality which is to say it's unbeatable for the price and top notch! It looks great, it's built great, it plays great and it sounds great. So if you need a bang for buck baritone this is 100% it. The only issue I found was the 11-56 strings felt a bit too loose when tuned to B Standard but I'd already planned on changing to 13-62 strings so a quick file of the nut and restring fixed the issue (Would love a 28" or 30" scale variant to go with it.)
Artist Guitars Response
We appreciate the time you have taken to write a review. Thank you.
Amazing Value Baritone!
By: Craig Diprose on 12 August 2024This is my first baritone guitar, always wanted one but they were out of my price range. Artist to the rescue once again, this is my 3rd Artist guitar and definitely my favourite so far, that slight extended range really enables some nice chug for the doom metal that I'm trying to create, even sounds heavier than my seven string. Can't really fault it so far, thanks to Artist for bring the value and quality to a sometimes overpriced market.
Artist Guitars Response
Thank you so much for taking the time to leave such a positive review!
Artist GM1BARI: Great Standalone and Mod Potential
By: Nick on 9 August 2024Great value guitar, both standalone and for modding potential. I quickly equipped some mammoth slinky strings for big bends (a bit lighter than baritone slinky), adjusted setup, and went to B-standard town. As is said in the description - the nut slots needs to be filed slightly if you are fitting heavier gauge strings. The hardware and electronics are sturdy and smooth, those with a bit more experience may want to adjust the value of the tone pot to get a more even roll off. The Bullbucker pickups are great, they have a nice rounded sound that captures the full range of frequencies without any harshness. I have yet to try them on stage, but they provided a good range of clean and dirty sounds through guitar and bass rigs, as well as DI/sims in the studio. The sonic profile of the neck and bridge pickups are quite similar, if you plan to gig or record with this instrument I would recommend swapping one of them out to help diversify the tone - I plan on putting a P90 in the neck. The finish on the body and neck are nothing flashy, but perfectly clean and smooth for a good look and comfortable feel. The highlight of this instrument is the fretwork, the frets on this instrument are fantastic for the price point. 5 star rating - This guitar punches above it's price point. The minor criticisms I have are based on stylistic choices or modifications to increase versatility in live and studio settings. This is a great option for heavy tones and rounded lows without breaking the bank.
Artist Guitars Response
Thanks for your review! Please feel free to reach out to us if you have any questions.
Gm1Baritone
By: Keith on 20 July 2024Nice rig. Had some tuning issues with the lower E string, mostly buzzing. Heavier strings may have solved it, however I wanted to give this a good time with the lighter strings. The lighter strings allow more use of the 3 high strings like a standard git, triads, bending, chords etc. Really wanted a bass VI for the lower octave, only the Baritone was closer to what I liked. To get the bass sound that the bass VI would have provided, I just put the barri through an octave pedal. Artists made a fine instrument in the GM1 Baritone at an awsome price point. Took a bit to sort the lower E string buzz. I choose not to go straight to a heavier string set as I would've needed to open up the nut groove to suit the larger E string. Will go there at some point, but not now. Four star for the easy of playing and wonderful overall package for the price. -1 star for my time in sorting out the lower E string. Its a keeper. Yeh, all sorted and sounds sweet as. Regards.
Artist Guitars Response
Thank you so much for taking the time to leave feedback. We really appreciate the support!
Bass VI
By: J Lisle on 14 June 2024As a bass player looking to explore a bit more for a new project, I picked this up on a whim with the plan to convert it to a cheap bass VI. Of course after clicking purchase and the guitar on its way, almost every single thing I read online stated that the 27” scale would be too short to run E to e tuning. A few emails back and forth with Artist (excellent customer service BTW), were hesitant to recommend setting it up as a bass VI, but for the price I was willing to give it a shot. New strings (Ernie Ball bass VI 90-20), filing of the nut and slight drilling of the stop tailpiece made it work with standard tuning. Next step is to install tuners with split shafts to accept the heavier gauge strings and set it up properly. For the price point, the guitar plays great. Running through same rig as my Kramer metal neck bass (Acoustic 470 amp, two EV TL-606 15” cabs and a Tronographic Rusty Box pre-amp pedal) it sounds incredible. Enough bottom end, with nice bright high notes and the perfect “klang” sound that I love (RIP Steve Albini). The neck feels perfect, no issues with the frets and the weight is really really nice. 5 stars for the shipping and customer service. Will definitely purchase more from Artist in the future.
Artist Guitars Response
Thanks so much for your review! Please do not hesitate to reach out to us if you have any questions.
Grunge perfected!
By: Tony Edwards on 10 June 2024I’ve never previously had a baritone guitar so wasn’t sure what to expect but once again Artist have produced a guitar that does everything it says on the box & then some. Neck is comfortable, smooth & straight, no sharp feet ends to bother me, intonation only slightly out on one string & action straight out of the box is very playable. The tuners are a little stiff but do the job without issue. Pickups are damn good for a budget guitar, Artist’s Bullbuckers exceed my expectations here. Controls are simple & feel positive, not sure if it’s supposed to be this way but the pickup selector switch sits in a forward/backward position instead of up/down which I actually prefer. It’s pretty light for a guitar with a long neck & is well balanced, no neck dive experienced when playing standing up. After I’ve played it in for a while I will add a graphite nut & some heavier strings for lower tuning but other than maybe some better tuners I won’t be changing a thing!
Artist Guitars Response
We appreciate the time you have taken to write a review. Thank you.
GM1BARI Baritone Electric Guitar w/ Bullbuckers
By: Nick on 9 June 2024Great guitar and that's even before you take price into consideration. Arrived setup and intonated straight out of the box. I've managed to tune mine to D standard without having to change the string gauge. I'm a P90 guy so have swapped the pickups out but to my ears the "bullbuckers" sounded great and were well rounded with no harshness (mind you they didn't get much of a workout before being promptly swapped out for my preferred standards). The lower tuning songs I do now intonate far better (especially discordant voicings ) so I'm stoked. Thanks for providing such an awesome axe for such a fair price, it's very refreshing in this day and age.
Artist Guitars Response
Thank you so much for your review. We really appreciate it.
Bariton
By: Mark Viggiani on 17 May 2024Very pleased with the prompt delivery and great service. This is a quality instrument, especially for the price. Well made and cleanly finished instrument, aside from a few mysterious blemishes in the pickguard - I suspect shopsoiled? The neck plays well, with a smooth finish and comfortable contour. The pickups are quite responsive, with a variety of rich and clean tones available. I may consider replacing the tone control for something more dynamic - the current one does not affect the tone as much as I would like. The instrument arrived with a basic setup, but the action will benefit from a proper leveling - at present it is too easy to sharpen the tuning by pressing down in the lower positions. I will also investigate stringing options, as the set it arrived with seems very low tension, but this may just be a baritone thing. I am tuning it in B (a fourth below) and I may be using the wrong gauge for this. Either way, I am enjoying getting to know what this instrument is capable of, very pleased on the whole.
Artist Guitars Response
We are glad to hear that you are happy with our product and service. Thank you for sharing this feedback with us and for the support!
GM1BARI Baritone guitar.
By: Michael Hawley on 17 April 2024Straight out of the box this guitar was set up, string height and intonation bang on. I’d already ordered a set of slinky baritone strings for it, so modified the nut a little to take the fat e-string, and fitted them. Great guitar, awesome tone, plays very nicely. (Except string bending is near impossible, not a fault with the guitar). Not that keen on the tuners, tho guitar stays in tune, so they’ll stay for now.
Artist Guitars Response
We are glad to hear that you are happy with the item. Thank you so much for your review.
Great with a little work
By: J on 16 April 2024Really solid guitar, but strange it comes set up with strings much too light for most baritone tunings. It was clear about this so I got it knowing I would need to file the nut slots and adjust the setup. I put 13-72 strings on it and tuned it like the lowest 6 of an 8 string and it works great. If it came set up with something like 12-68 strings it would be an easy 5 star rating, but needing to take a file to it to put on appropriate strings (and probably voiding the warranty) is not ideal. I'm very happy with it though.
Artist Guitars Response
Thank you so much for your review. We really appreciate it.
If you're going to dabble with a baritone, read on
By: Brendan on 14 April 2024I have been keen on trying a baritone for a while. But, not being someone who really uses low tunings, I wasn't sure how I'd feel about it. I decided on this over a 7-string because I thought I'd probably approach a 7-string from a 6-string perspective and largely end up avoiding the 7th string. After a read through the specs and reviews of this guitar, I signed up for the in stock notification and waited patiently. When the email came through, I bought one... For this price, if baritone wasn't going to be my thing then I won't feel like i've made a huge mistake. When I pulled it out of the box, like the other Artist guitars I own, I laid eyes on a stunning looking instrument. When I strummed for the first time however, I was confused... the guitar was out of tune (of course), but it was out of tune from standard E tuning. Looking back through the specs, the guitar was fitted with 10-46's but no mention of the tuning. I tried to tune it down to what I thought was standard baritone tuning (B standard - 5 semitones lower), and sure enough the buzz was huge. No good. I tried 3 semitones lower... still buzzing. Next day I visited the closest guitar shop and bought some 12-54 strings, and tried putting them on when I got home. These strings were too wide for the nut grooves, so I jumped onto Amazon and ordered some guitar nut files, which arrived the following day. When I got the 12's on with some slight nut adjustments, I tuned it down to C standard and it was brilliant. I tried B standard - no issues, and I've settled on C# standard. Other than the string gauge change and nut adjustment, I've had to do nothing else. Action is great, intonation is spot on, and the pickups sound pretty great (I expected them to sound a bit flabby, but they is tight). Other than the wait (for the guitar to come into stock, and the strings and files etc.), I can find no fault with this guitar. If you're considering a baritone, don't start with anything more expensive... the price does not do any justice to the quality of this instrument. You won't need to upgrade any components, and you won't need to buy a more expensive one later on! Do it, before they're out of stock again!
Artist Guitars Response
Thank you so much for your review. We really appreciate it.
Great machine
By: Jimmy on 28 March 2024I got this on the pre order and waited patiently. Straight out of the box I was impressed, I threw some phat strings on it and whent Straight to drop A and wow it feels great and plays the same. Unreal for $299 delivered
Artist Guitars Response
Thanks for your review! We are always here if you have any questions.
Deep Into The Baritone World
By: Rodney on 2 January 2024I have always wanted a baritone guitar but was never willing to pay a lot of money for a guitar that might only get played once in a while. I had even been seriously thinking about building one. Then Artist Guitars came up with GM1BARI Baritone Electric Guitar with Bullbuckers. That was a surprise in itself. Then the second surprise was when I saw the price tag. So I read all the Tech Features and decided there and then I'm buying one. I kept telling myself don't raise your hopes to high for this one, for that price it can't be anything special. With that in mind I already had plans for an upgrade or two. As usual like everything I've bought from Artist Guitars it arrived ahead of the ETA. The baritone looks much better than the pictures on the website. To my amazement every fret end was smooth the neck was perfect so no truss rod adjustment required. It had a nice low action setup so no need to change anything there. Even the pickups were closer to the strings than any other guitar out of the box I've ever had. Again no adjustment required. So a quick tune, the intonation was out as you would expect but not by much. Then I switched it on and OMG! I felt like I was on top of the world. The amazing chug and brightness of tone and clarity in every note was amazing. I was in total disbelief. Every guitar I've bought from Artist Guitars ( Indominus8, Spiritus7, LP6G Cimmerian and 2x Gnosis6FR.) all went beyond my expectations. But the GM1BARI has well and truly gone beyond those expectations by leaps and bounds. This has got to be the most amazing buy of the century! I've got Bullbucker pickups in another guitar but they sound so much better in the Baritone. That was one of the upgrades I had planed to change the pickups to the Nazgul & Sentient Set from Seymour Duncan which I have done since. But it was a tough decision as the Bullbuckers did sound very good. The set of strings that came with the Bari out of the box that everyone was rubbishing were not that bad if you kept it in standard B baritone tuning. I made an adjustment with the nut and changed the strings to D'Addario EXL157 14-68 Electric Baritone Guitar Strings at the same time when I changed the pickups. And believe me with these modifications this Baritone doesn't sound anything like a bottom end entry level guitar. Even with the cost all the changes I made you still can't buy any other Baritone Guitar for close to this price. So all in all the GM1BARI Baritone Electric Guitar with Bullbuckers is an absolute steal for the price. You can't go wrong as it is perfectly awesome as it comes or a superb option to upgrade. Oh, you know how I said I didn't want to spend a lot of money on a guitar that might only get played once in a while.... Well I haven't touched any of my other guitars since I got this Baritone. Thank You Artist Guitars for the best buy ever!
Artist Guitars Response
Thanks so much for your detailed review! This really helps our customers get to know the guitar more. Please do not hesitate to reach out to us if you have any questions.
A well-crafted low-end machine
By: Daniel on 26 December 2023This instrument was on my "want" list for a long time, and I have to say, it was worth the wait. All notes are clearly articulated, the electronics are of a high quality and the set up out of the box was impeccable. I just have no idea how Artist does it!
Artist Guitars Response
Thanks for your review! We are always here if you have any questions.
Good and not so good, but issue dealt with immedia
By: Ian Wynn on 12 April 2023I bought this as a cheaper way to try a baritone guitar and for the price I can hardly think of buying another big name name guitar. The pickups are excellent and very powerful, and the neck is perfectly straight. Like another reviewer I found the supplied strings too loose. I changed to D'Addario EXL 157 68-14 and it transformed the sound and playability. One tip though, you will need to widen and deepen the lowest string position of the nut, otherwise it sits way too high. Artist do no supply a suitable nut and have advised changing it myself could void the warranty . I had an issue with some of the tuners when I changed the strings. The posts stopped rotating and eventually fell out of the housings and couldn't be fixed. Artist immediately supplied a complete set of new tuners, one of which was also faulty but I had enough good ones to complete the job. They also very generously gave some replacement strings for the ones lost in the process. I may buy better quality tuners if the current ones fail, as all-in-all this is a guitar I want to keep.
Artist Guitars Response
Thank you so much for leaving this feedback. This definitely helps us in improving our products and services.
baritone beast
By: chris davis on 17 March 2023this guitar is so much value for the money though i purchased it on preorder the wait was well worth it.. it is an excellent instrument as a backup baritone to my $3k parts caster it stacks up pretty nicely .. I have molded it by putting hipshot locking tuners and seymour duncan NAZGUL and SENTIENT pups... it's freakin heavy.. an outstanding instrument out of the box and is a great platform for modding if that is your preference.. I'm Very Happy.. thanks ARTIST GUUTARS
Artist Guitars Response
We are so pleased to hear that you are happy with the guitar and it has made the wait for its arrival worth it. Thank you so much for your great review about the guitar.
Fantastic guitar at this price
By: Edward on 8 March 2023I have been wanting a baritone for ages, but have also been hesitant dropping a lot on a guitar that I may or may not play a lot. I was looking at Squier offerings, but that was a bit more than I was willing to sink in for a tuning that I have no experience with. I pre-ordered this bad boy. Out of the box, the set up wasn't great, and as another reviewer wrote, the string gauge was not at all appropriate, and the set up was all over the place. Tuning stability was non-existent with that factory gauge. Also, the fretboard was very dry, but I used a bit of lemon oil which sorted that quickly. I picked up a set of baritone strings (68-12) and set this up in B standard. It did require a set up to handle the strings. Truss, bridge, and nut. After all this, the guitar plays beautifully! The tuners are quality, and I am really happy with this guitar. The bullbuckers are good, but have never been my taste, so have put a set of humbucker-sized P90s I picked up cheap, and really loving this!! The out of box experience for me is the only reason this didn't get full marks. For me, it's fine, as I don't mind tinkering and bringing guitars to their best possible form, but a less experience person might not have felt the same.
Artist Guitars Response
Thank you so much for your feedback. This really helps us improve the quality of our products. Please do not hesitate to reach out to us if you have any questions, we are always happy to help.
Baritone beauty
By: Jesse on 7 March 2023Loving everything about this guitar, the fit and finish is excellent and didn't require any setup out of the box, just a quick tuning and I was straight into the riffs.
Artist Guitars Response
Thank you so much for taking the time to leave feedback. We really appreciate the support!
Oh my lordy...
By: Joel Eade on 17 February 2023I've been waiting months for this moment. The guitar came quick-smart once despatched. I eagerly opened the box, tuned it then plugged it in and... was underwhelmed! The build quality is great, unbelievable for the price in fact, but the string gauge choice was wrong. No doubt it was the heaviest gauge in the factory from the bulk packs of strings but this model needs some thick strings. The supplied set felt sloppy to play, and would go out of tune if strummed with the barest of heavy picking. Fast-foward 24 hours: I received a set of D'Addario 68-14s from Amazon and my baritone world has changed! Full-bodied low notes, clear highs. Ah, so good! Frets are dressed nicely. The fingerboard was a bit dry but coconut oil fixed that. Tuning pegs are firm but not hard. Intonation was great (but might need a tweak after the new gauge). Pick ups are great for the price. Bridge was easy to lower for the thicker gauge. Totally happy and very glad I invested all those months ago. Well done, Artist. You've made a killer baritone guitar :)
Artist Guitars Response
We are glad to hear that you are happy with our product. Thank you for sharing this feedback with us and for the support!
Customer Returned Artist ABM36 Natural Travel Tenor Acoustic Bass w/ EQ
Customer Returned
$349
$297
Customer Returned Artist ACJ48R Cajon 48cm Wooden Rhythm Box Snare wire - Raw
Customer Returned
$169
$144
Customer Returned Artist AP1 Vintage Burst Electric Guitar w/ Accessories
Customer Returned
$329
$280
Available for purchases of $30 to $2,000. No sign-up fees or late fees.
*A $6 monthly account fee applies
(only payable if a balance is owing) See full Ts & Cs
Add your favourites to cart
Select Afterpay at checkout
Log into or create your Afterpay account, with instant approval decision
Your purchase will be split into 4 payments, payable every 2 weeks
All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of country offering Afterpay
Late fees and additional eligibility criteria apply. The first payment may be due at the time of purchase
For complete terms visit afterpay.com/terms
This website artistguitars.com.au and all content, trade marks and its related services, products, websites, tools and applications (Website) is owned and operated by Artist Guitars Pty Ltd ABN 59 160 522 574 (our, us, we, Artist Guitars). By accessing and using our Website you agree to comply with the following terms and conditions (Terms and Conditions). We may update our Terms and Conditions from time to time without notice to you. Each time you use our Website you should revisit these Terms and Conditions and your continued use of the Website constitutes your acceptance of them.
1. Using our website
We provide our Website to facilitate the supply of our products, to help us connect with you and to provide general information and relevant content that you may be interested in. You must not use the Website for any purpose other than its intended purpose, and you must not harm our Website in any way. When using the Website you must not act fraudulently, or provide us with false, inaccurate, infringing or misleading information. Parts of our Website may allow you to comment or submit your content, and in doing so you must not post anything that is inflammatory, racist, abusive, harassing, obscene, sexually explicit or that violates any Australian law or the rights of any person.
Where you use our Website to browse our products, and/or place an order our Ecommerce Terms and Conditions will apply to you.
Content on our Website is provided solely for your reference purposes. We include information for your convenience as a general summary of matters current at the time of posting that may interest you. The contents do not constitute medical and/or financial and/or legal professional advice and are not intended to be a substitute for medical and/or professional advice and should not be relied upon as such. We make no warranties that the information published by us is correct. You should seek professional advice in relation to any matters that you have.
The information you provide us and your use of the Website must not:
• create liability for us;
• infringe any third party’s privacy rights;
• infringe any third party's copyright, patent, trademark, trade secret, intellectual property or other proprietary rights or rights of publicity or privacy;
• violate any applicable laws (including those governing privacy, consumer protection, unfair competition, criminal law, racism or antidiscrimination or trade practices law); or
• be defamatory, trade libellous, unlawfully discriminatory, threatening or harassing.
If you provide us with any feedback, ideas, modifications, suggestions, improvements or other content you agree that we may, at any time, without restrictions exploit, copy, republish, edit, or otherwise use such content on any medium worldwide (including on the internet). We will not be required to pay you any compensation for such content (regardless of our use). We have no obligation to review any content or otherwise remove any content that may be unlawful, offensive, threatening, defamatory or obscene.
Any reviews submitted to us will be our property on and from its creation and we will be able to deal with it unrestricted. Without limiting this right, we may remove any review, and use any review on our Website or on any medium online worldwide (including social platforms) at our discretion (regardless of the content). To the extent necessary you must assign all rights, title and interest in such reviews as required by this clause.
Your use of this Website is by personal, non-exclusive licence granted by us strictly in accordance with these Terms and Conditions. This Website is only available to, and may only be used by, persons who can form legally binding contracts under applicable laws. If you do not qualify, you must not use the Website.
2. Intellectual property
We remain the owner of the Website and all intellectual property rights associated with the Website (including without limitation trade marks, logos, names, designs, content, videos, logos, images and source code) and any improvements or modifications to such intellectual property. We ask that you do not copy, reproduce or modify any of our Website for any purpose except where we give you our prior written consent or sharing is otherwise permitted (as noted below).
When you provide us with information you agree to allow us to distribute or use that information as we consider necessary and in accordance with our Privacy Policy accessible on the Website.
We are not responsible for any loss that may occur from you submitting your information to us.
3. Your account
We may require you to set up an account with a username and password to gain access to parts of the Website. If we do, you will be responsible for keeping the combination of these details confidential and any actions that occur through your account (whether directly or indirectly) you are responsible for.
If we permit you to connect to the Website using a third-party service (e.g. Facebook or Google+), you grant us permission to access, store, and use the information from that service as permitted by that service.
4. Access and termination
We reserve the right, at any time and without prior notice, to remove or disable your access to the Website or any part of it, including your Account, for any reason and you agree that we are not liable for any loss suffered by you or any third party as a result of the removal or disablement of the Website.
These Terms and Conditions will continue to apply until terminated or superseded by us. You can terminate your agreement with us by discontinuing your use of the Website at any time. You do not need to inform us if you choose to discontinue use of the Website.
5. Sharing
We may make content available for you to share on the Website. Where such content is made available, you must ensure that such sharing is properly credited to us including a link back to us, and comply with any other instructions we may specify. Your licence to share such content is by revocable and limited right. Where you share our content, you do so at your own risk. We will not be liable in any respects for any content that you share.
6. Links
Our Website may contain links to or from other third-party websites which we have no control over. We are not responsible for the content or use of these other websites (including any virus, or disturbing or harmful content) and you access them at your own risk.
You acknowledge and agree that by utilising any third-party services through our Website (such as PayPal or any other payment provider) you are bound by the terms and conditions of that third party.
You acknowledge and agree that you are solely responsible for ensuring that you have read and understood any applicable third-party (such as PayPal) terms and conditions when using the Website. We will not be liable for any loss or damage suffered by you in connection with such third party terms, regardless of whether we bring these to your attention or not. You are solely responsible for obtaining a copy of and reviewing such third party terms. We are not party to any transaction between you and a third party. For example, if you incur a debt to a third party payment provider in connection with a purchase through the Website, you are solely liable for that debt and you acknowledge that we are unrelated to, and have no control over that third party payment provider.
In the event we provide linking services with third parties, you authorise us to undertake to provide details as necessary to that third party.
7. Liability and indemnity
Although our content has been drafted with due care and diligence, our Website and our content is provided “as is” and we make no representations and give no warranties or guarantees as to the suitability, accuracy or quality of the Website. We do not guarantee that the Website will be free from errors or defects, or that the Website will be accessible at all times.
Your use of the Website is at your own risk and to the extent permitted by law, we exclude all liability of any kind, however arising, including any lost profit, lost opportunity, lost revenue, lost data, losses resulting from security failure, or any indirect or consequential loss resulting from your use of the Website. Our total liability is limited to $1, however where we cannot limit our liability to $1 by law then our liability will be limited to the cost of re-supply of the relevant services (being the provision of the Website to you), or refunding the amount paid by you to us in connection with the services (if any).
You agree to indemnify and release us and our related entities from and against all losses (as before mentioned) which we may incur in respect of any negligence, misuse of the Website, other act or omission, or any breach of these Terms and Conditions by you.
8. Security & access
You are solely responsible for any information that you transmit to us. Whilst we use reasonable endeavours to maintain the security of the Website to Australian standards, we do not guarantee the security of the Website, our records, or any information you submit to us. We disclaim all liability for any computer virus or technological problems or other loss that you may suffer as a result of the browsing or downloading of any files from our Website, or from any data breach, compromise or misuse of your data that is provided to us in connection with the Website.
In order to use the Website, you need to connect to the internet and you are solely responsible for your connection and all fees associated with such connection/access.
9. Privacy
By using this Website you acknowledge and agree that internet transmissions are never completely private or secure and understand that any message or information you send to the Website may be read or intercepted by others. You authorise us to use, store or otherwise process any information including personal information which relates to and/or identifies you, to the extent reasonably necessary for the provision of any goods and services requested by you, and for any other purposes we consider reasonable. Such use will be compliant with the terms of our Privacy Policy (accessible on the Website).
10. Groups
Where we use social media pages or groups run by us, such pages will only be used to advertise our products and services and to facilitate community interaction. Such terms found herein as they relate to providing information will apply to your use of our social media pages or groups.
11. Applicable law
These Terms and Conditions, and your use of our Website are governed by the laws of New South Wales, Australia and you agree to submit to the jurisdiction of the Courts of the State of New South Wales, Australia and Courts competent to hear appeals.
12. Definitions
Unless the context requires otherwise, the following words and phrases in these Terms and Conditions shall have the following meanings:
Website means U including all content, trade marks, and related services, products, websites, tools and applications;
you means the person or entity that accesses the Website and your has a corresponding meaning.
This privacy policy (Privacy Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (we, our, us) collects, stores, uses, protects, shares and discloses your personal information.
This Privacy Policy applies to our website located at artistguitars.com.au and its related services, products, websites, social media pages, tools and applications (together the Website). By visiting or using the Website you agree to the collection, storage, usage and disclosure of your personal information by us in the manner described in this Privacy Policy.
Capitalised words in this Privacy Policy have the same meaning as in the Ecommerce Terms and Conditions available on the Website.
1. Types of Personal Information we collect
As part of delivering our services we may collect personal information about you as defined under the Privacy Act 1988 (Privacy Act). We will only collect personal information where it is reasonably necessary for the performance of our functions or activities. The personal information we collect may include the following:
• Account information: this includes information that we collect when you register to use our Website by creating an Account. The information we collect includes your name, email address, and other contact details and any other information you directly give us at the registration stage.
• Customer information: this includes information that you have provided to us when using the Website or otherwise placing an order for Products. The information we collect includes customer level data (such as your date of birth, age, billing address, delivery address and telephone number), order level data (such as order numbers and Products) and any other additional information you provide to us directly or indirectly through your use of the Website. We use such information to assist in providing our services to you (including the supply of Products).
• Profile information: this includes any information you choose to store on the Website that will assist us in delivering our services to you and includes information regarding any subscriptions.
• Financial information: this includes information such as payment card details and bank account details. We use this information to send to our third party payment gateways when you make payment through the Website.
• Website use information: When you use our Website, for example when you contact us, we collect information that enables the Website to be able to run.
• Marketing use information: this includes information provided to us using a marketing or newsletter sign up form.
• Surveys: information in connection with client surveys, questionnaires and promotions.
• Other information we collect related to your use of the Website: your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information and any other information provided by you to us via our Website or our online presence, or otherwise required by us or provided by you.
2. How we collect Personal Information
We may collect personal information either directly from you, or from third parties, including where:
• you register or sign up to the Website;
• you provide information directly to us through the Services or on a hardcopy form (for example if you place an order for Products in-store);
• you use the Website to enter in user content including when you purchase Products and checkout on the Website;
• you use the Website generally;
• you subscribe to any of our newsletters;
• you contact us through our Website, in person, by phone or in writing;
• you submit any of our online sign up forms;
• you deal with us generally via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;
• you interact with our Website, social applications, services, content and advertising; and
• you invest in our business or enquire as to a potential purchase of our business.
We may also collect your personal information from third parties including:
• referral agencies;
• government agencies and insurers;
• third parties who produce any content, advertising, and marketing campaigns for us that you may interact with; and
• our other service providers and publicly available sources.
Where we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. By providing personal information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.
Social media and cookies
We may also collect personal information from you when you use or access our Services or our social media pages. This may be done through use of web analytics tools, 'cookies' or other similar tracking technologies that allow us to track and analyse your Services usage. Please review our Cookies Policy for more information on how we handle and deal with cookies.
3. Use of your Personal Information
We collect and use your personal information for the following purposes:
• to operate the Website and provide services, products or information to you including to:
• to administer contracts including to negotiate, execute and or manage a contract with you;
• to be de-identified for the purposes of generating statistical data and improving the Website;
• for record keeping and administrative purposes, including accounting purposes;
• to administer, operate, protect, improve and optimise the website and our service offerings and customer experience;
• for advertising and marketing purposes (including for analytics);
• to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
• to enable you to take part in a competition;
• to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act 2003 (Cth)). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
• for quality, training and coaching purposes;
• to send you administrative messages, reminders, technical notices, updates, security alerts, and other information about our products and services requested by you; and
• to consider an application of employment from you.
You acknowledge and agree that we may also deal with your personal information in any other manner which is permitted by any agreement that we have in place with you, or otherwise in accordance with our other policies we have in place from time to time.
4. Disclosure of your Personal Information
We may disclose your personal information to third parties for the purposes contained in this Privacy Policy, including without limitation to:
Service Providers
We may share your personal information with service providers utilised by us in the provision of the Services to:
• develop and improve our Services;
• provide you with the Services;
• conduct quality assurance testing;
• provide support; and/or
• provide other services to us.
The service providers (and if necessary data processors) include:
• information technology service providers such as web host providers and analytical providers;
• mailing houses and such other suppliers that assist in delivering products and services;
• organisations who carry out credit, fraud and other security checks;
• payment processors;
• hosting services;
• content delivery services;
• IT support providers;
• marketing businesses engaged by us to disseminate materials to which recipients have consented; and
• specialist consultants.
We limit the information we provide to third parties to the information they need to help us provide or facilitate the provision of goods and services and associated purposes. We deal with third parties that are required to meet the privacy standards required by law in handling your personal information, and use your personal information only for the purposes that we give it to them.
Affiliates and Acquisitions
We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (Affiliates), in which case we will require our Affiliates to honour this Privacy Policy. In the event we are involved in a merger, acquisition or sale of assets we may disclose personal information collected by us to such entities that we propose to merge with or be acquired by, and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
Third parties with your consent and in other circumstances
We may also disclose your personal information to third parties to whom you expressly ask us to send the personal information to, or to third parties where permitted under the Privacy Act or where required in order to provide our Services to you. This also includes:
• your authorised representatives;
• government and regulatory authorities and other similar organisations, as required or authorised by law or as required as part of the Services; and
• such entities that we propose to merge with or be acquired by.
We may need to disclose your information to third parties outside of Australia and service providers located internationally in order to enable us to provide the Services, this includes service providers and contractors who are located overseas (telephone answering service, data analytics, IT services) and data processing services.
Where we use a supplier outside of Australia, we will take reasonable steps in the circumstances to ensure that such overseas recipient does not breach the Australian Privacy Principles (except where such steps are not required under the Privacy Act).
We may also aggregate and/or make anonymous your personal information including sensitive information to make it available for the purposes of generating statistical data for the conducting of research and improving the Services.
Where you leave a review of our Products, or if you tag us in any of your own material (including any social media post on your personal account) you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate and create derivative works from, distribute and display such content through the world in any media.
5. Emails & Marketing
In order to provide the Services to you, you agree to receiving emails and other marketing materials from us for the following purposes:
• notifications about activity on the Services (which are set on by default) including order updates, recommendations, and general updates;
• communication from us or our representatives in connection with the Services; and
• marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing. This includes where you have signed up to our marketing or promotional newsletters.
By default you will receive these email notifications to your email address you nominate at registration.
6. Storage & security
We use third-party cloud providers that provide hosting, data storage and other services.
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Links
Our Services may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
8. Requesting access or correcting your Personal Information
Subject to the Privacy Act, you have a right to access and correct any personal information about you that we may hold. If you wish to request access to the personal information, we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
If we receive a request from you to access or correct personal information we will respond to you within a reasonable time after receiving your request and in the manner requested by you, if it is reasonable and practicable for us to do so. We may charge a reasonable fee for giving access to the information.
9. If we can’t collect your Personal Information
If you do not provide us with the personal information described above, some or all of the following may happen:
• we may not be able to provide the Website to you, either to the same standard or at all;
• we may not be able to provide the Products to you or handle your order effectively;
• we may not be able to provide you with information about the Website that you may want; or
• we may be unable to tailor the content of our Website to your preferences and your experience of our services may not be as enjoyable or useful.
10. Notifiable data breach
In the event that there is a data breach and we are required to comply with the notification of eligible data breaches provisions in Part IIIC of the Privacy Act or any other subsequent sections or legislation which supersede this Part IIIC, we will follow our relevant notifiable data breach procedures in compliance with the Privacy Act and relevant laws.
11. Updates
This Privacy Policy may be updated by us from time to time, and the updated Privacy Policy will apply from the date it is published on our website or otherwise communicated to you. Each time you use our Website you should revisit this Privacy Policy and familiarise yourself with any changes. Continued use of our Services (including our website) shall indicate your acceptance of any changes.
12. Enquiries, requests & complaints
Enquiries regarding this Privacy Policy or the personal information we may hold on you, should be addressed with the Privacy Officer, whose contact details are below.
If you think your personal information, held by us, may have been compromised in any way or you have any other privacy related complaints or issues, you should also raise the matter with the Privacy Officer.
We will ensure your claims are investigated and a formal response will be provided to you, within a reasonable time, considering the circumstances of your claims. If any corrective action is determined to be required, as a result of that investigation, we will take all reasonable steps to rectify the situation and advise you of such, again within a reasonable time considering the circumstances.
If we do not resolve your enquiry, concern or complaint to your satisfaction or you require further information in relation to any privacy matters, please contact the Office of the Australian Information Commission, whose contact details are below.
Office of the Australian Information Commission
Telephone | 1300 363 992 |
enquiries@oaic.gov.au | |
Office | Level 3, 175 Pitt Street, Sydney NSW 2000 |
Address | GPO Box 5218, Sydney NSW 2001 |
Postal Address | 1300 363 992 |
Website | www.oaic.gov.au |
Contacting us
Entity | Artist Guitars Pty Ltd ABN 59 160 522 574 |
Contact | Please contact us by submitting a contact us form on the Website. |
This cookie policy (Cookie Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporates Act 2001 (Cth)) (we, our, us) handles and uses cookies.
Capitalised terms used in this Cookies Policy have the same meaning as given in our Privacy Policy. Please ensure you carefully read our Privacy Policy in addition to this Cookies Policy.
What is a cookie
We use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed on the Website. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Persistent Cookies can be removed by following Internet browser help file directions. Cookies may enable automatic logins when you visit in the future and may enable content customisation.
Some cookies are necessary to allow you to browse our Website, use its features, and access secure areas. The use of these cookies is essential for our Website to work.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
• User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of our Website.
• Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
• Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
• User interface customisation persistent cookies are used to store a user’s preference regarding a service across web pages.
We use many tools to help us improve our Website. To this end, we use reporting and analytics cookies to collect information about how you use our Website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
• First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our Website and to detect the most searched for words in search engines that lead to our Website. We use these cookies to learn how our Website is performing and make relevant improvements to improve your browsing experience.
• Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our Website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with our Website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.
Advertising cookies are used on our Website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our Website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our Website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here.
Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our Website to improve the experience of browsing and interacting with our Website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
We also use third party vendor re-marketing tracking cookies, including:
• the Google Adwords tracking cookie;
• the Facebook Pixel; and
• SmartrMail tracking cookie.
You can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings. Alternatively, you may visit the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings.
Third parties, including Google may use cookies, web beacons, and other storage technologies to collect or receive information from the Service and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting using aboutads.info/choices
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
To opt out of these communications please visit the Network Advertising Initiative opt out page.
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
How do I control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
Copyright © 2024 Artist Guitars Pty Ltd. All Rights Reserved.