Customer Returned Artist ABM36 Natural Travel Tenor Acoustic Bass w/ EQ
Customer Returned
$297
This Lesson Pack (LSP12CEQ) 12 String Acoustic Guitar Pack is a great choice for learning to play, or as an inexpensive way to experiment with the lush, rich sound of a 12 String guitar. It comes with a cutaway (to reach the high frets) and a pickup with EQ (so that you can plug into an amp, PA system or recording system. Imagine how much quicker you will learn with a good quality guitar. With a great sound to inspire you and great design to make it easy to play, you'll breeze through the first stages of your playing.
We are proud to offer you a series of online lessons designed specifically for beginning guitar students. This series of lessons was designed inhouse, to give you the best start to your musical career. This is what this lesson pack is all about - the stuff that nobody really tells you at the start of your guitar playing journey. Issues like holding the guitar, using a plectrum and some simple exercises to start you off.
So whether you're 7 or 70, take some time to check out the lesson pack and most importantly - be patient and have fun! Note that you would need to be logged into your Artist Guitar's account and you would have to subscribe to our Newsletter first to receive the link to the lesson program. You can UNSUBSCRIBE as soon as you get the link.
It has Steel Strings for a great sound. Watch the video above and have a listen to the audio clip to hear how it sounds. Most beginner guitars have nylon strings but unless you want to play classical or Spanish music, you may be disappointed. (If you do prefer the sound of a classical/Spanish style guitar we have a range available in our store).
It has a Built-in Pickup with EQ & Tuner so if you want to play through an amp or PA system, or even record, it's easy to connect your guitar up for a great sound.
A Truss Rod that allows you to correct for the effects of weather on the guitar help keep the neck straight and the action height the neck can be adjusted.
Comes included with a Bag to protect your guitar, Strap and Built-In Tuner - A tuner for a beginner is vital. A guitar needs to be tuned every time you play. As ours is built into the guitar its always in the right place. It's extremely simple to use so you will be using it correctly in no time at all.
Die-cast Machine Heads - This means your guitar will tune quicker, be more stable and stay in tune longer
Recommended by some of Australia's top guitar teachers.
Our price is always Lower Than a Retail Store (often by 30-40%) we keep our prices low by only selling our own range of guitars direct from the factory. Our business is built on offering a great value guitar at a great price.
Artist Guitars has been designing guitars for over 10 years and during this time we have developed a great working relationship with our factories to constantly improve the quality and value - we know how to get a great value guitar at truly unbeatable price!
We are so confident you will love your new Artist Guitar that we offer you:
100 Days 100% Money Back Guarantee, and a 3-year Warranty
Why wait to start learning Guitar when you could get one of our great LSP guitars and be playing in no time at all (We ship super fast)
Our range of Lesson Pack guitars have been designed with the needs of beginners - we don't offer a confusing range of models in this area as we think getting the correct size guitar is the most important thing for a beginner, once you have been playing for a while you will find it much easier to know which style of music you want to play and we can recommend a great 2nd guitar for you.
The Lesson Pack range comes in 3 sizes:
The LSP is an ideal beginners guitar suited to adults or younger boys (from 15 up) - If you're on the smaller (or younger) side we suggest you check out the LSPS range or smaller. If the information is confusing and you would like some free advice just call us on our Toll-Free Number so we can help you to choose the perfect size for you.
Brand: Artist
Model: LSP12CEQ
Body Size: Full size Dreadnought
Woods:
Top - Spruce
Back and Sides - Sapelle
Fingerboard & Bridge - Solid Eco-Rosewood
Neck: Truss Rod, Scale Length 25.5"", 50mm Nut
Machine Heads: Die-cast chrome
Decoration: Wooden inlay, pick guard, Multi bound Top, Bound Fingerboard, Back Stripe
Included Accessories: Pre-amp with Built-in Tuner, Gig Bag, Guitar Strap, Neck adjustment Allen key, Spare Set of Strings, 2 Strap pins.
Colour: Gloss Natural
Battery: CNR4 (9V)
Optional Hardcases: DC300, DFC701, DC350FTB
Optional Gig Bags: Bag42, HGBag42
(13862)
Good value and great guitar
By: Sean on 31 October 2024I really enjoy this guitar. It has some nice features and is well worth the price.
Artist Guitars Response
Thanks so much for sharing your experience with us. We look forward to your next purchase.
Great fun guitar
By: Sean on 16 October 2024It sounds great and the action is playable. Really enjoying playing it. Big bang for the buck!
Artist Guitars Response
We are glad to hear that you are happy with the item. Thank you so much for your review.
Great fun guitar
By: Sean on 16 October 2024It sounds great and the action is playable. Really enjoying playing it. Big bang for the buck!
Artist Guitars Response
We appreciate you taking the time to leave us a review. Thank you for the positive rating!
AMAZING!
By: Sara on 19 August 2024Excellent guitar - beautiful sound and well built. I put some elixirs on it and it sounds like my friends $1k guitar!
Artist Guitars Response
We appreciate the time you have taken to write a review. Thank you.
Thank you Artist Guitar Team.
By: Brian Palmer on 11 July 2024I have already reviewed this guitar and still stand by that review. Sadly my 12 string guitar started to develop some issues, I contacted Artist Guitars, everyone involved were excellent to deal with and the issue was resolved within a business day. I could not have asked for better service. It is good to know that you are dealing with a company that honour their policies and are honest and committed regarding their customer relations and support. Thanks again Harry and Ryan, and ALL the team at Artist Guitars. BTW, these 12 String guitars are incredibly playable :).
Artist Guitars Response
We are glad to hear that you are happy with the item. Thank you so much for your review.
Awesome 12 string guitar
By: Ian Glass on 9 April 2024Packaged really well great service sounds great
Artist Guitars Response
Thank you so much for your review. We really appreciate it.
Great 12 string acoustic
By: Ian on 28 March 2024Package is great value everything you need to get started. Service was amazing and fast delivery well packaged
Artist Guitars Response
We appreciate the time you have taken to write a review. Thank you.
12 string
By: Rick on 19 February 2024For the price point, this is an excellent guitar. Surprisingly low action for a 12 string, and a pleasant tone. Shimmering highs and good bass. Best of all is this company's customer service which is the best I have ever received. Recommended!
Artist Guitars Response
Thank you so much for your review. We really appreciate it.
Happy but mmff
By: Iain Martin on 9 January 2024The 12 string is superb for the price and exactly what I ordered. Well packed and a bargain. There is one issue but frankly an expeted one. Its action is way high. I will have to bet it dropped. My comment is that a 12 string is a boutique guitar and those buying one have played one before and know that a low guitar that will be used occasionally is what they are looking for. ease of play is key. 12 strings have their own challenges and a high action adds to the challenge.
Artist Guitars Response
Thank you so much for your review and honest feedback on the guitar. We truly appreciated.
Beginners 12String guitar?
By: Brian J Palmer on 8 November 2023Firstly, thank you Artist Guitars for a truly surprisingly great product and the opportunity to review this guitar. On first impressions the LSP12CEQNT is extraordinary value for money. An absolute bargain. I was going to buy another well known brand 12String @8 times the price, for no real reason I bought this instead and am really glad I did. Most beginner guitars are plain outright painful to play, are unstable, barely tunable and at best sound lousy, let alone a beginner twelve string. The LSP12CEQNT is surprisingly great and I really enjoy playing it. It arrived safely and in good order, due to proper packaging and an excellent courier service. On opening, everything was there as advertised on the site. The guitar is well finished, frets dressed/finished properly and strings in good shape. Put the supplied battery in its holder then tuned up to Eb via the built in chromatic tuner. The neck is slim with an action that is low and very comfortable, no buzzes anywhere along each string. What really surprised me was the tuning accuracy all along the neck. The sealed tuners are quite acceptable. The build quality is excellent for it’s price point. The sound? It is no top of the line Martin, Taylor or Guild, but they do not sound twenty times better than the LSP12CEQNT either, or in my case 8 times better than 12 string I was contemplating buying. Acoustically it sounds decent, and is good enough for me to write/arrange or demo on, as I said, I really enjoy working with this guitar. Out of curiosity I have made some professional quality sounding tracks with this guitar by using two good quality microphones “with” the on board preamp and a pro mixer. They sound great, without smothering it’s sound with big reverbs or chorus overkill, sadly too often used on YouTube reviews. The LSP12CEQNT is a decent sounding twelve string and plays really well straight out of the box. It is easy to tune, holds it’s tuning (stable) and is in tune all the way up the fret board. A capo works well on it too. I would rate the LSP12CEQNT an excellent beginner 12 String guitar, and honestly any competent guitarist could use this guitar professionally through any reasonable audio/PA system. It is a good instrument and with all good instruments, it is what you put into it you will get out of it. This guitar has plenty of potential for anyone to learn on or to simply enjoy playing. Over the years, I have played and worked on many twelve string guitars much worse with a market value of up to twenty times the retail price Artist Guitars are asking for the LSP12CEQNT. I bought a hard shell case as well, as it really is a guitar worth looking after. Thank You Artist Guitars, and thank you, the reader, I sincerely hope this review is of value to you. All the best. Brief background, over fifty years buying selling, playing /recording , building, repairing, retailing , valuing and collecting all major brands of guitars.
Artist Guitars Response
Thank you so much for taking the time to leave this detailed review. We really appreciate the support!
What a great value 12 string!
By: Matt on 2 November 2023In so many ways I've been pleasantly surprised with this guitar purchase. Not only was the shipping incredibly quick and well packed but I was then surprised with the guitar quality. Given the price point there's not much you could complain about. The tuners seem decent, finish was consistent and overall sounds great. If anything the action may be a little high but definitely not a show stopper.
Artist Guitars Response
We are glad to hear that you are happy with our product. Thank you for sharing this feedback with us and for the support!
Guitar
By: Trevor on 20 October 2023Great service,my third purchase and not the last, artist guitars deliver what they say, great for me cheers.
Artist Guitars Response
Thank you for your feedback! Let us know if you have any questions.
12 String Guitar
By: Matthew Robinson on 18 October 2023Very wholesome and melodious sound. Sounds really nice. Does require regular tuning.
Artist Guitars Response
Thank you very much for the review. We really appreciate it.
Good guitar for the price
By: Eric Albert Arroyo on 4 August 2023Sound quality is good. The action, however is very high and makes it quite painful to play for some time. The string spacing is farther than my Cort 12-string back home, but it is acceptable. Once I have the time, I will loosen the strings and put lemon oil on the fretboard as it is covered with something powdery, making it very dry.
Artist Guitars Response
Thank you so much for leaving this feedback. This definitely helps us in improving our products and services. If you need further assistance, feel free to ring us or shoot us an email.
Artist LSP12CEQNT 12 string acoustic guitar
By: Clifford on 17 April 2023I've been playing acoustic, electric and bass. Decided to buy this one as I didn't want to pay a fortune for one. I've purchased from Artist Guitars before and was not disappointed. This 12 String is value for money. The quality for the price is amazing. Sounds and feels great to play. Takes a bit of getting used to the tuning though. The strings on the guitar were oxidised from storage, but the spare set supplied, made it easy to re string. Very happy with my purchase.
Artist Guitars Response
We are glad to hear that you are happy with our products and service. Thank you for sharing this feedback with us and for the support!
Pretty good
By: Mack on 13 February 2023For its money, it's a good sounding guitar and plays pretty nicely. As it's advertised for beginners though, I would imagine it would turn off some players from 12 string guitar as the action decently high while being advertised as "low for beginners" as well as a pretty wide fretboard. The tuners don't hold tune super well either, but you get what you paid for and overall decent guitar for the price.
Artist Guitars Response
Thank you for sharing your honest feedback about the guitar. We do have a 100-days free returns for any purchase of our products listed as new. We have our customer covered with our 100-days free returns you may always contact us via email or call should our customers have any concerns about our products.
Fantastic
By: Biugi on 10 November 2022I always loved the breadth and tone of twelve-strings, but I am a mediocre acoustic guitarist, so I was never able to justify investing in a brand one. Enter Artist Guitars, and sure enough, for a fraction of the money, you can now play that Wish You Were Here intro flawlessly in your own living room, and take any song you like to strum to a whole different level. Beautiful guitar, great tone, a fantastic introduction to the 12-string... One piece of advice: immediately tune it in D if you don't want to find yourself baffled as to why the high G keeps snapping on you.
Artist Guitars Response
We appreciate the honest and great review on the guitar. Thank you for taking the time in leaving us a review.
Strings
By: Trevir on 27 August 2022Strings for 12 string guitar
Artist Guitars Response
Hi! Thanks for the review! We appreciate it. Cheers!
LSP12CEQNT
By: Ken on 14 June 2022This is my first 12 string and I was a little nervous about buying online sight unseen (or rather sound unheard?) Anyway, need not have worried. The finish is immaculate, the tuners are Goldilocks (and so many of them!), action is perfect and the electronics check out. The sound is really very good, the price of this quality is astounding. I'm already practicing Hotel California. Thanks AG!
Artist Guitars Response
Thanks for the review! We really appreciate the support. If you have any questions, please do not hesitate to reach out, we're always happy to help!
Artist 12 String Acoustic Guitar Pack
By: Jim Rooney on 7 February 2022After receiving my Artist 12 String Acoustic Guitar Pack I can not speak too highly of the quality of the product. The initial service I received as well as the follow up from Artist Guitars was first class and I would recommend them and this product to any prospective customer. Regards Jim Rooney
Artist Guitars Response
Thank you so much for taking the time to share this feedback. We really appreciate the support!
Beginners 12 string
By: david skelly on 4 January 2022I played a 6 string as an adolescent and when I saw the opportunity to try a 12 string (at an advanced age) I grabbed it -the holy grail. The entire package is fantastic. But the reviews sold me. I was looking at Fender etc (for the name I knew and lusted after as that adolescent) but was taken by the comments by experienced users. I am stoked - probably about to have a stroke - but it'll be worth it. Thanks Artists!!
Artist Guitars Response
Thank you for taking the time in leaving the guitar a review. We are glad to hear that you are happy with your purchase.
Nice Sounding Beginners 12 String
By: Peter Schmidt on 29 November 2021I bought this guitar as an ex-display. The guitar itself is generally well made and sounds great for a "beginners" guitar. It's actually better than a beginners guitar and sounds great. However being hung up for however long it was, there was a few issues with the guitar. Like most guitars, over time the freboard has shrunk slightly leaving the fret ends sharp. For me this was easily fixed. However the bridge also dried out and split between the retaining pins. Although Artist were awesome and we came to an agreement on repairs. I'd definitely recommend putting some fretboard oil on the bridge as well as the fretboard with these guitars with change strings. From new, I wouldn't expect any of these issues though and the guitar sounds great as a good 12 string should. Not boxy like some of the other budget guitars I've played.
Artist Guitars Response
We are glad to hear that you are happy with our product. Thank you for sharing your experience.
Drop 'Beginner' from the name - This guitar is ide
By: Peter Cookson on 8 November 2021I have picked up a few 12 strings over the years, from cheap to expensive. This one is streets ahead of the cheap ones and well on a par with those costing 5-10 times as much. The action, tone, and intonation are superb. It stays in tune too. If I was to level any criticism it would be that the machine heads are a little stiff, but it is not a big issue.
Artist Guitars Response
Hi, thanks for taking the time to leave a great feedback on this guitar. We really appreciate your support!
Guitar
By: Stephen lamb on 1 January 2021Great company to deal with My wife loves the guitar looks great sounds beautiful Will be purchasing more in the future
Acoustic 12 string
By: Anonymous on 7 February 2019I have been looking for a good but inexpensive 12 string acoustic guitar for some time as it was the only guitar I did not have. I owned one when I was a teenager but sold it. Been playing on and off for 50 years and now spend all my time amusing myself playing all my 20 or so instruments. Found it with this one. Easy enough to play (won't be playing too many tunes on it) and has a great sound.
12 string of awesomeness
By: Anonymous on 18 April 2018If you want a reliable, totally solid 12 string this is the one for you. Honestly I've been playing for a little over 15 years it may say beginner but that is just a name. Honestly it plays like butter my students of only a few months can pick this up and play a few chords its that easy to play. Totally grabbed me by surprised the tone from this guitar is god like. The finish is flawless,Internation was spot on and my frets were level to a tee. Cant find a single flaw alll in all if you want a 12 string thats 1 easy to play,2 sounds amazing and 3 looks stuning then you've found it!
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• our other service providers and publicly available sources.
Where we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. By providing personal information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.
Social media and cookies
We may also collect personal information from you when you use or access our Services or our social media pages. This may be done through use of web analytics tools, 'cookies' or other similar tracking technologies that allow us to track and analyse your Services usage. Please review our Cookies Policy for more information on how we handle and deal with cookies.
3. Use of your Personal Information
We collect and use your personal information for the following purposes:
• to operate the Website and provide services, products or information to you including to:
• to administer contracts including to negotiate, execute and or manage a contract with you;
• to be de-identified for the purposes of generating statistical data and improving the Website;
• for record keeping and administrative purposes, including accounting purposes;
• to administer, operate, protect, improve and optimise the website and our service offerings and customer experience;
• for advertising and marketing purposes (including for analytics);
• to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
• to enable you to take part in a competition;
• to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act 2003 (Cth)). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
• for quality, training and coaching purposes;
• to send you administrative messages, reminders, technical notices, updates, security alerts, and other information about our products and services requested by you; and
• to consider an application of employment from you.
You acknowledge and agree that we may also deal with your personal information in any other manner which is permitted by any agreement that we have in place with you, or otherwise in accordance with our other policies we have in place from time to time.
4. Disclosure of your Personal Information
We may disclose your personal information to third parties for the purposes contained in this Privacy Policy, including without limitation to:
Service Providers
We may share your personal information with service providers utilised by us in the provision of the Services to:
• develop and improve our Services;
• provide you with the Services;
• conduct quality assurance testing;
• provide support; and/or
• provide other services to us.
The service providers (and if necessary data processors) include:
• information technology service providers such as web host providers and analytical providers;
• mailing houses and such other suppliers that assist in delivering products and services;
• organisations who carry out credit, fraud and other security checks;
• payment processors;
• hosting services;
• content delivery services;
• IT support providers;
• marketing businesses engaged by us to disseminate materials to which recipients have consented; and
• specialist consultants.
We limit the information we provide to third parties to the information they need to help us provide or facilitate the provision of goods and services and associated purposes. We deal with third parties that are required to meet the privacy standards required by law in handling your personal information, and use your personal information only for the purposes that we give it to them.
Affiliates and Acquisitions
We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (Affiliates), in which case we will require our Affiliates to honour this Privacy Policy. In the event we are involved in a merger, acquisition or sale of assets we may disclose personal information collected by us to such entities that we propose to merge with or be acquired by, and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
Third parties with your consent and in other circumstances
We may also disclose your personal information to third parties to whom you expressly ask us to send the personal information to, or to third parties where permitted under the Privacy Act or where required in order to provide our Services to you. This also includes:
• your authorised representatives;
• government and regulatory authorities and other similar organisations, as required or authorised by law or as required as part of the Services; and
• such entities that we propose to merge with or be acquired by.
We may need to disclose your information to third parties outside of Australia and service providers located internationally in order to enable us to provide the Services, this includes service providers and contractors who are located overseas (telephone answering service, data analytics, IT services) and data processing services.
Where we use a supplier outside of Australia, we will take reasonable steps in the circumstances to ensure that such overseas recipient does not breach the Australian Privacy Principles (except where such steps are not required under the Privacy Act).
We may also aggregate and/or make anonymous your personal information including sensitive information to make it available for the purposes of generating statistical data for the conducting of research and improving the Services.
Where you leave a review of our Products, or if you tag us in any of your own material (including any social media post on your personal account) you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate and create derivative works from, distribute and display such content through the world in any media.
5. Emails & Marketing
In order to provide the Services to you, you agree to receiving emails and other marketing materials from us for the following purposes:
• notifications about activity on the Services (which are set on by default) including order updates, recommendations, and general updates;
• communication from us or our representatives in connection with the Services; and
• marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing. This includes where you have signed up to our marketing or promotional newsletters.
By default you will receive these email notifications to your email address you nominate at registration.
6. Storage & security
We use third-party cloud providers that provide hosting, data storage and other services.
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Links
Our Services may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
8. Requesting access or correcting your Personal Information
Subject to the Privacy Act, you have a right to access and correct any personal information about you that we may hold. If you wish to request access to the personal information, we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
If we receive a request from you to access or correct personal information we will respond to you within a reasonable time after receiving your request and in the manner requested by you, if it is reasonable and practicable for us to do so. We may charge a reasonable fee for giving access to the information.
9. If we can’t collect your Personal Information
If you do not provide us with the personal information described above, some or all of the following may happen:
• we may not be able to provide the Website to you, either to the same standard or at all;
• we may not be able to provide the Products to you or handle your order effectively;
• we may not be able to provide you with information about the Website that you may want; or
• we may be unable to tailor the content of our Website to your preferences and your experience of our services may not be as enjoyable or useful.
10. Notifiable data breach
In the event that there is a data breach and we are required to comply with the notification of eligible data breaches provisions in Part IIIC of the Privacy Act or any other subsequent sections or legislation which supersede this Part IIIC, we will follow our relevant notifiable data breach procedures in compliance with the Privacy Act and relevant laws.
11. Updates
This Privacy Policy may be updated by us from time to time, and the updated Privacy Policy will apply from the date it is published on our website or otherwise communicated to you. Each time you use our Website you should revisit this Privacy Policy and familiarise yourself with any changes. Continued use of our Services (including our website) shall indicate your acceptance of any changes.
12. Enquiries, requests & complaints
Enquiries regarding this Privacy Policy or the personal information we may hold on you, should be addressed with the Privacy Officer, whose contact details are below.
If you think your personal information, held by us, may have been compromised in any way or you have any other privacy related complaints or issues, you should also raise the matter with the Privacy Officer.
We will ensure your claims are investigated and a formal response will be provided to you, within a reasonable time, considering the circumstances of your claims. If any corrective action is determined to be required, as a result of that investigation, we will take all reasonable steps to rectify the situation and advise you of such, again within a reasonable time considering the circumstances.
If we do not resolve your enquiry, concern or complaint to your satisfaction or you require further information in relation to any privacy matters, please contact the Office of the Australian Information Commission, whose contact details are below.
Office of the Australian Information Commission
Telephone | 1300 363 992 |
enquiries@oaic.gov.au | |
Office | Level 3, 175 Pitt Street, Sydney NSW 2000 |
Address | GPO Box 5218, Sydney NSW 2001 |
Postal Address | 1300 363 992 |
Website | www.oaic.gov.au |
Contacting us
Entity | Artist Guitars Pty Ltd ABN 59 160 522 574 |
Contact | Please contact us by submitting a contact us form on the Website. |
This cookie policy (Cookie Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporates Act 2001 (Cth)) (we, our, us) handles and uses cookies.
Capitalised terms used in this Cookies Policy have the same meaning as given in our Privacy Policy. Please ensure you carefully read our Privacy Policy in addition to this Cookies Policy.
What is a cookie
We use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed on the Website. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Persistent Cookies can be removed by following Internet browser help file directions. Cookies may enable automatic logins when you visit in the future and may enable content customisation.
Some cookies are necessary to allow you to browse our Website, use its features, and access secure areas. The use of these cookies is essential for our Website to work.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
• User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of our Website.
• Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
• Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
• User interface customisation persistent cookies are used to store a user’s preference regarding a service across web pages.
We use many tools to help us improve our Website. To this end, we use reporting and analytics cookies to collect information about how you use our Website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
• First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our Website and to detect the most searched for words in search engines that lead to our Website. We use these cookies to learn how our Website is performing and make relevant improvements to improve your browsing experience.
• Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our Website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with our Website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.
Advertising cookies are used on our Website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our Website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our Website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here.
Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our Website to improve the experience of browsing and interacting with our Website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
We also use third party vendor re-marketing tracking cookies, including:
• the Google Adwords tracking cookie;
• the Facebook Pixel; and
• SmartrMail tracking cookie.
You can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings. Alternatively, you may visit the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings.
Third parties, including Google may use cookies, web beacons, and other storage technologies to collect or receive information from the Service and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting using aboutads.info/choices
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
To opt out of these communications please visit the Network Advertising Initiative opt out page.
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
How do I control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
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